Claudia Hess joined Urwantschky Dangel Borst in April 2007. She graduated from the law school of the University of Passau and completed a law and language education in English, French and Chinese law. She completed her legal traineeship at the Higher Regional Court Nuremberg. Moreover, she has studied at Sichuan University in Chengdu, China, and has worked in Beijing for a German-Chinese law firm and a German automobile manufacturer as well as for the Sichuan-American Chamber of Commerce in Chengdu, China.
Claudia Hess has been a partner in the firm since 2012. She handles cases for airlines and their insurers worldwide related to both German and EU law. She provides advice and assistance out of court and represents her clients in court proceedings and proceedings initiated by administrative bodies.
She deals with cases and queries involving liability and regulatory issues, compliance, commercial and contractual matters, consumer protection claims against airlines as well as claims related to EU Regulations and international treaties. She drafts and reviews terms and conditions as well as data protection policies and assists airlines in complying with the requirements of ETS.
Claudia is a member of the European Air Law Association (EALA), the International Aviation Womens Association (IAWA) and the French Society of Air and Space Law (SFDAS). Claudia Hess is fluent in German, English, French and Chinese (Mandarin).
Claudia is regularly invited as a speaker and panelist to international air law conferences. She is recommended in various legal publications such as Who's Who Legal, Legal 500 etc.
She regularly writes articles in air law publications and she is a co-author of "The Aviation Law Review", "Aviation Finance", "Lexology Aviation Navigator" and "Getting the Deal Through – Aviation Liability".
German Federal Court of Justice: Failure of all computer systems for several hours at the airport is an extraordinary circumstanceOn 15 January 2019, the German Federal Court of Justice ruled that the failure of all computer systems at the check-in counters for several hours could be considered as an extraordinary circumstance as per Regulation (EC) 261/2004 to the effect that the passengers are not entitled to compensation in...
A topical issue in German procedural aviation law is currently the question whether German courts have jurisdiction if a booking consists of several legs and the delayed or cancelled flight departed outside of Germany, whereas the flight was not booked with the air carrier operating the delayed or...